Registrations (ver 4.1+)

Event Espresso version 4 Documentation for Registrations(In Progress)

The registrations section of Event Espresso provides all the attendee information you need. It is separated into tabbed areas: Overview and Contact List.

Differences between Event Espresso 3.1.X and 4.X

Whilst in 3.1.X attendees were created individually in some cases and not at all in other cases.

4.X creates  a unique attendee only once, and attaches the event and transaction details to that attendee. So whilst the overview may show an attendee multiple times, it is smart enough to recognize the attendee name and email address and attach events to that user.

Note: If the username and emails do not match exactly, a new attendee with a new attendee id will be created

Overview

Here you will find the details of all attendees registered to events.

Above the list you will find various filters to help narrow down your attendee list.

The overview consists of the following:

ID – this is the registration ID, and is different to the Attendee and Event ID.

Registration Date – The date and time when the customer signed up to the event.

Event title – The name of the event that the user signed up to.

Event Date & Time – The event start date and time.

Att # – This denotes if the registration is part of a group booking or not. If it says 1 of 1, then it is a single booking, if it says 1 of X where X is a number higher than 1, it is a group booking.

Attendee Name – the name of the attendee. If the person bought more than one ticket and the additional attendee data was either not required or the primary attendee copied all their data to the other forms, then the attendee name may be the same.

Registration code – a unique ID for that registration. If it is a group booking the id will still be unique for each ticket.

Reg Status – the current status of the registration. See here for a definition of each status. LINK TO GLOSSARY

Price – The ticket price.

Actions – 4 icons to provide more functionality:

  • View Registration Details
  • Edit Attendee Details
  • Resend registration details to attendee
  • View Transaction details

This star icon indicates that the Attendee is the Primary Attendee This star symbol denotes a primary attendee

If you hover your mouse over the Registration Date or Event Title, a submenu will appear with the following options:

  • View Attendee Check In List  – this will display a complete list of attendees for that event, including any cancelled or incomplete attendees.
  • Only Show Registrations For This Event – this will display a list of all pending and complete registrations.

Contact List

The contact list tab provides a simplified overview of the attendees, showing their contact details


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