Posted: November 21, 2013 at 2:14 pm
Have been trying to enable SSL on select EE pages but when I try to load the pages, they time out. Followed instructions at http://staging.eventespresso.com/wiki/espresso-sslhttps/. No luck. SSL certificate has been installed (bluehost/comodo). WordPress, Event Espresso, and all plugins are current. Deactivated plugins and still no luck. Thoughts? | |
Before activating any plugins, make sure that your ssl is set up correctly by navigating to your home page with https:// instead of http://. The home page should load with https://. If it redirects to http:// instead of staying on https://, then you probably have some redirection going on with your .htaccess file. If you cannot get the home page to load in https://, then when you try to force a page to https with the WordPress HTTPS plugin, it will just set up a redirection loop. | |
Is this a shared SSL certificate? I checked the site that’s linked to your support license and it appears the SSL certificate is set for skatingacademy.org. The SSL plugins require a dedicated SSL certificate for the domain. | |
Thanks guys! Sidney – I have the WordPress address still set to http://. I don’t want the entire site to be secure, just the EE pages. When I try to load skatingacademy.org with https:// it times out the same as if I try to force SSL on specific pages. Josh – this is a dedicated SSL for skatingacademy.org. I may be logged in to EE for this question thread under a different license – should be username scboston for skatingacademy.org. But it is most definitely a dedicated SSL. | |
Is that with or without the SSL plugin active? | |
Yes, with both Better WP Security and WordPress HTTPS active. | |
If you have both of those active at the same time, they may be fighting each other. I would deactivate all plugins and try to load the home page with https://. Here is my test site. Notice that you can load it in https:// or http:// and it will stay in that mode. It is essential that it exhibit that behavior before you use either of the ssl plugins. | |
Deactivate all plugins – including EE? | |
You could probably start with the two plugins that have the https function. If that doesn’t help, then you could try disabling all the plugins. This way you’ll be able to rule out whether this is a plugin issue. | |
Just to be certain, if I disable Event Espresso will all of our settings remain – including attendees and classes? | |
Yes, all database tables and options are preserved. | |
I deactivated all plugins and still could not load the site using https:// Should I set the WordPress address to https:// under Settings>General? | |
No. WordPress takes care of that automatically. Check your .htaccess file in your web root directory. | |
I wouldn’t know what is good or bad – a little beyond me. Can I post the code for you to check? Pretty please? | |
Sure, it should match this: http://codex.wordpress.org/htaccess | |
What I have does not quite match: RewriteEngine on RewriteCond %{HTTP_HOST} ^theskatingacademy.org$ [OR] # BEGIN WordPress # END WordPress # Start CloudFlare:skatingacademy.org rewrite. Do not Edit | |
Disabled Cloudflare and am now able to load the site using https:// and http://. Bingo. | |
Glad you got it sorted, and thanks for letting us know how you did it. | |
The support post ‘Cannot enable SSL on EE pages’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.
