Posted: August 16, 2012 at 12:02 pm
Hi, The page that has Event registration code and short code is “http://www.naiopsfba.org/?page_id=83” and in our Authorize.net account I am using http://www.naiopsfba.org/?page_id=83 under the “Default Relay Response URL” Is this correct? Should it be a different confirmation page or a page with https://? Below is our Confirmation page: Virginia Test, Your registration is not complete until payment is received. Amount due: $60.00 Your Registration ID: 502d333c502d62.24280603 Please choose a payment option: Off-site Payments If you are not automatically redirected to the payment website within 5 seconds…” | |
Looks like you have the registration page set as the response URL. It should be set as directed in the Auth.net payment settings (it’s highlighted in yellow). Since you’ve sent log in creds and purchased a support token I can take a look and make sure the payment/response page is set up correctly. Stand by while I get that URL, you will need to log into authorize.net and change the response URL once I verify what it should be. In looking over the priority support ticket, it looks like you’re also having an issue with the confirmation page not loading the CSS. This can be resolved by installing an SSL certificate for your domain and once installed, enabling the “Force HTTPS on Return URL” option in Event Espresso>Payment Settings>Authorize.net SIM Settings. | |
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