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Your payment portal is not working, cannot purchase product | Event Espresso - Staging Server

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Home › Forums › Pre-Sales › Your payment portal is not working, cannot purchase product

Your payment portal is not working, cannot purchase product

Posted: October 25, 2012 at 4:36 pm

Viewing 3 reply threads


Chris Caviness

October 25, 2012 at 4:36 pm

Check your purchase page, I hit purchase, button changes to “Processing” then back to checkout with not other action. Hit it like 4 times, still nothing saying product was purchased… Better not end up with half a grand of charges dumping on my card. grr


Jonathan Wilson

  • Support Staff

    •

October 25, 2012 at 4:47 pm

Hey Chris,

Sorry for your troubles. We will get you taken care of. What browser are you using? We recommend using Chrome or Firefox.


Chris Caviness

October 25, 2012 at 6:18 pm

Used firefox, worked. ie and chrome both fail.


Garth

  • Support Staff

    •

October 25, 2012 at 6:23 pm

Hi Chris,

I only see one transaction for the Business License.

What versions of IE and Chrome are you using and we’ll look into it further. You’re on a Windows computer, right?
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Status: closed

Updated by Garth 12 years, 4 months ago ago

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