Posted: August 11, 2013 at 4:46 pm
When I press on Manage Locales/Regions in the new venue creation page, I receive a message that I do not have sufficient permissions to access that page | |
Hi, Are you logged in as an administrator or a user with another role? Have you cleared your browser cache? | |
Hi Dean, Yup, I’m logged in as Administrator, I’m currently setting up that site for my client and I still haven’t created any users yet. | |
OK, Back to basics: Have you cleared your browser cache? Have you tried deactivating all plugins and reactivating Event Espresso and the 2 Roles and permissions to see if they work? What version of Event Espresso, Roles and Permissions Basic and Roles and Permissions Pro are installed? | |
Have you cleared your browser cache? Have you tried deactivating all plugins and reactivating Event Espresso and the 2 Roles and permissions to see if they work? What version of Event Espresso, Roles and Permissions Basic and Roles and Permissions Pro are installed? | |
Is it possible to get your login details in order to look into this? If so, please send them via http://staging.eventespresso.com/send-login-details/ NOTE: login details need to be Admin level. | |
Sent, thank you | |
Hi, OK, that made the issue clear. You do not have Roles and Permissions Pro installed (available with the Developer licence or purchased separately). As such it is trying to find a page that doesn’t exist. I will raise a ticket to remove that link if Roles and Permissions Pro isn’t available. | |
Hi Dean, This is a 3 days event with multiple locations, does this mean that I can only add only 1 location with the current plugin? | |
Hi, Yes, you can only add one location per event via the Venue Manager dropdown, regardless of the Roles and Permissions add on. However, what you could do is use a shortcode. So create 3 venues in the Venue Manager and add the following shortcode 3 times to your event description changing the ID as necessary [ESPRESSO_VENUE id=”1″] | |
Thank you for your time and support | |
The support post ‘you do not have sufficient permissions to access this page’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.
