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WorldPay Integration Problem | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › WorldPay Integration Problem

WorldPay Integration Problem

Posted: January 15, 2014 at 11:28 am

Viewing 3 reply threads


Douglas Oppong

January 15, 2014 at 11:28 am

WorldPay is giving the following error reasons after I added the Installation ID from WorldPay:

Installation ID field is blank or contains invalid characters;
A different submission protocol is required. For example, a secure submission may be required;
The installation number is invalid.

has anyone been able to integrate WorldPay into Espresso successfully? Please your help will be invaluable.

Thanks in advance.


Josh

January 15, 2014 at 1:53 pm

We don’t keep stats on exactly how many sites are using the WorldPay gateway, but there are a number of sites out there that are actively using it.

The errors that you are seeing indicate that the Installation ID you entered in Event Espresso>Payment settings is invalid. You can get you installation ID by logging into your WorldPay account and clicking on the Installations menu item.


Douglas Oppong

January 16, 2014 at 5:57 am

When I login, I see two Installation IDs, One has WorldAccess and The other the company name. I have used both but nothing is working.

Do people who use PayPal experience these problems?


Josh

January 16, 2014 at 9:19 am

Hi Douglas,

Can you check with WorldPay support to verify the correct installation ID?

PayPal users experience other issues, and if they enter in the wrong ID they experience the same issue.
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Status: closed

Updated by Josh 11 years ago ago

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