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Where does the invoice pull the address detail from? | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Where does the invoice pull the address detail from?

Where does the invoice pull the address detail from?

Posted: January 15, 2014 at 9:13 pm

Viewing 8 reply threads


Derek Knox

January 15, 2014 at 9:13 pm

Sorry, I am trying to get the invoice to change the address details . . but cant see where it is pulling it from as any changes I make, arent reflecting. (I am changing the address in general settings)

It is also putting in BR codes etc – PO Box K252<br
/>HAYMARKET,NSW<br
/>Australia<br />1240


Derek Knox

January 15, 2014 at 9:59 pm

Sorry, more detail. I am not trying to hack the invoice PDF, but simply when it sends to people it is still showing the old adddress even though I have changed it in the general details


Derek Knox

January 15, 2014 at 10:00 pm

Any help would be appreciated


Anonymous

January 16, 2014 at 12:50 am

Hi Derek,

The invoice uses the details provided within the invoice ‘gateway’. If you go to Event Espress -> Payment Settings. Invoice Payment Settings. You can change the details there :)


Derek Knox

January 16, 2014 at 1:18 am

Sorry, but that wasnt it. The detail I am asking about is the address field that the invoice is showing to post the payment to at the top left of the page, under the company name. A sample is dropbox’d here https://www.dropbox.com/s/o62qobs6lcjx01j/Invoice_12_nsw-spc-conference-2014-1-52d717473ae0b.pdf and you can see the issue with the address etc, I am trying to find where it is pulling that data from


Anonymous

January 16, 2014 at 1:36 am

Unless the template itself has been modified then that would be the correct place to change those settings.

http://d.pr/i/6X2w

Change the ‘Address To Send Payment’ details, update the settings, re-download the invoice from the attendee list http://d.pr/i/Snnw (clicking the PDF icon on the right)


Derek Knox

January 16, 2014 at 4:15 am

Im sorry – I really am. I was looking in the Check/Money order payment as the place they would send Check’s . . not the invoice section . . I’ve found it now.

Im going to bed, Eyes are square from looking at the screen

Hey one last thing, the event espresso plugin is causing certain aspects of the theme to stop displaying correctly (a countdown times and a list of speakers has stopped showing). I’ve narrowed it down to the core EE plugin (turned everyting else off except that one plugin) . . is there an environmental variable I can toggle with that could help?


Anonymous

January 16, 2014 at 4:20 am

Hi Derek,

No Problem :)

Can you a post a link so we can view this please as there could be many cause’s? I suspect JavaScript issues, but it could be others.


Derek Knox

January 17, 2014 at 4:33 pm

I will open up a new incident for the current issue 2 secs
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Status: closed

Updated by Derek Knox 11 years ago ago

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