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When updating event date, an attendee's record does not reflect the date change. | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › When updating event date, an attendee's record does not reflect the date change.

When updating event date, an attendee's record does not reflect the date change.

Posted: June 2, 2013 at 9:23 am

Viewing 6 reply threads


Jaco

June 2, 2013 at 9:23 am

Hi Guys

I’ve noticed an issue that i need advice on.

If i update an event’s time and date after attendee’s have already registered, the event info on their attendee record and event ticket is not updated.

However if i click on an attendee’s profile (under attendee list) and select the ‘update record’ option, only the time of the event is updated, not the date? I.e. i can update the time of an event and the change will be reflected (if i update the attendee’s record), however i cannot change the date of the event.

1) Is it possible to change the date of an event, once attendee’s have registered?

2) If #1 is possible, is there a bulk update option, to update all attendee’s records?

Regards,

Gerhard

Wordpress: 3.5.1

Event Espresso – 3.1.32.2.P

 

 

 

 


Jonathan Wilson

  • Support Staff

    •

June 3, 2013 at 1:39 pm

Hello Gerhard,

I am going to test this to see if I can recreate the issue. If I can, I’ll submit a ticket to our developers for review.

I’ll let you know what I find.


Jonathan Wilson

  • Support Staff

    •

June 3, 2013 at 1:47 pm

I have recreated this issue. I created a ticket for our developers to look into and fix it.


Jaco

June 3, 2013 at 2:46 pm

Thank you sir, appreciate it!


Josh

June 4, 2013 at 9:01 am

Hi Gerhard,

How would you like to see it get updated in the case where the event date gets changed? Automatically, where all the attendee records get changed -or- manually where there’s a button that can be clicked to update existing registrations for the one event time/date that was changed?


Jaco

June 4, 2013 at 10:59 am

Hi Josh

Automatically will be just fine, thank you.

Will this fix/update go into the newest version that is released, and when will that be?

Regards,

Gerhard


Jonathan Wilson

  • Support Staff

    •

June 4, 2013 at 4:55 pm

Gerhard,

Thank you for your input. It is not likely that this fix will be in the next update, which is due out very soon. I will add your input to the ticket.

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The original Forum description...

Status: closed

Updated by Jonathan Wilson 11 years, 8 months ago ago

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