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Was receiving admin emails, but not anymore | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Was receiving admin emails, but not anymore

Was receiving admin emails, but not anymore

Posted: December 1, 2013 at 1:42 pm

Viewing 3 reply threads


British Columbia Weightlifting Association

December 1, 2013 at 1:42 pm

I am getting ready for my first event, and was doing testing. At the beginning the admin was getting emails, now I am not getting the registration emails. Nothing has changed.
I did update the “Alternate email address” box, with the same email, it may have stopped sending then. I have since removed the email
I do however get the registration cancellation emails when I cancel my test registrations.

I don’t have a problem with any other notifications from my site, and was previously getting them.

I have checked all of the areas that indicate an email address, and they all reflect my testing email address. They aren’t in my spam folder.

I’d rather not install WP Mail SMTP plugin, is there anything else that can be tested?

WP Version 3.7.1
Latest Event Espresso version 3.1.35.2.P

Thanks
brock


Dean

  • Support Staff

    •

December 2, 2013 at 12:29 am

Hi,

Have you checked the email address in the Event Espresso General settings page to make sure it is correct and that there are no spaces? Also in the event itself, make sure that the Alternate Email Address is completely empty (no spaces).


British Columbia Weightlifting Association

December 2, 2013 at 1:19 pm

Yes, I have verified that. Like i said I get the “The attendee has cancelled their registration” emails, so it’s obviously set up properly


British Columbia Weightlifting Association

December 2, 2013 at 1:27 pm

The “Send registration confirmation emails before payment is received?” was changed to no. I was doing testing without paying, and I guess I changed this so invalid signup’s weren’t emailed out.
Sorry for my mistake.

Problem solved
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Status: closed

Updated by British Columbia Weightlifting Association 11 years, 1 month ago ago

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