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Want Attendees to receive confirmation emails AFTER payment is received | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Want Attendees to receive confirmation emails AFTER payment is received

Want Attendees to receive confirmation emails AFTER payment is received

Posted: September 3, 2013 at 1:40 pm

Viewing 2 reply threads


EastBayDev

September 3, 2013 at 1:40 pm

Currently, attendees are receiving email prior to payment being received. It causes some confusion as you can imagine. Some people are not completing the process, yet they now have a ticket to the event.

I’ve set Show Payment Options for Pending Payments on the Overview page to “Yes.” in General Settings

I’ve set Enable attendee pre-approval feature to “No” in General Settings

The Default status for the event is Pending.

Are their settings that help me do this?


Jonathan Wilson

  • Support Staff

    •

September 3, 2013 at 2:56 pm

Hello there,

To prevent the attendees from receiving the confirmation email prior to payment, you need to change “Send registration confirmation emails before payment is received?” option to “No” in the General Settings of Event Espresso.


EastBayDev

September 3, 2013 at 3:38 pm

Perfect! Thank you. Not sure how I missed it.
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Status: closed

Updated by EastBayDev 11 years, 4 months ago ago

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