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Waiting Lists have Disappeared???

Posted: April 29, 2013 at 6:47 pm

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Jeff Wright

    April 29, 2013 at 6:47 pm

    We are unable to find the Waiting Lists that we created for our events, even though when we edit the event, the Waiting List is attached and people are still able to sign up for the Waiting List, we just can’t find it anywhere?  has there been an update to the Waiting List feature?

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    Dean

    • Support Staff

    April 30, 2013 at 4:52 am

    Hi,

    Above the event overview, are some filters, if you change the dropdown that says Active to Waitlist and click filter status, your waitlist event will appear.


    Jeff Wright

      April 30, 2013 at 9:51 pm

      Thank you for your help Dean!  We were able to find the Waiting Lists that way, though it’s surprising that I couldn’t find them doing a category search because I did label each waitlist in a category called “Waiting Lists”  And that used to work to search for them.

      Also, while it is possible to see the attendees in the Waitlist by clicking on the “9/100” number under the “Attendees” column, when you hover over the Waitlist Name, and see the View/Edit/Delete/Attendees/Export options, if you click attendees, nothing shows up….which doesn’t seem right.  Seems a bit buggy with this latest update.  Is there a plan to fix this?  The waiting list is only helpful if it is easy to see who is on it.

      Many thanks again!


      Dean

      • Support Staff

      May 1, 2013 at 5:36 am

      Hi,

      Sorry about that, I will get this to the attention of the developers. Hopefully it can be resolved in the next patch.

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