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Volume discount does not work | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Volume discount does not work

Volume discount does not work

Posted: March 17, 2014 at 5:26 am

Viewing 4 reply threads


J Zwaan

March 17, 2014 at 5:26 am

Hi, I installed the multi event plug in + the volume discount.

I have set:
Discount based on – Number of registrations
Discount threshold – 2
Discount amount – 10
Discount type – percentage

Now I expect that when I want to buy a ticket for 2 persons, I got 10 percent discount. This is not what I get, no discount at all:
http://www.weekendagenda.com/agenda/?ee=115

How to get 10% discount when buying a tickers for 2 persons or more?


J Zwaan

March 17, 2014 at 5:51 am

I just discovered this:
the discount does only work when somebody registers by the shopping cart. When you register directly, the discount is not calculated. This makes the plugin useless for me. Is there any way to make the discount calculated by just signing up without using the shopping cart?


Dean

  • Support Staff

    •

March 17, 2014 at 6:19 am

Hi,

Unfortunately not, the Volume Discounts addon requires Multiple Event Registration (the cart) in order to function).

http://staging.eventespresso.com/wiki/volume-discounts/


J Zwaan

March 17, 2014 at 6:25 am

Thank you for your answer. I see also now that the amount is calculated totally wrong:
Total EUR 39.00
Discount: EUR3.51
Total EUR31.59

Is there any way to get a refund?


Dean

  • Support Staff

    •

March 17, 2014 at 7:06 am

Hi,

I’m sorry but I’m not seeing the calculation being incorrect – http://take.ms/Yu7Oc

Our refunds policy is found here http://staging.eventespresso.com/support/terms-conditions/, but should you wish to take it further you can contact sales@eventespresso.com
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Status: closed

Updated by Dean 10 years, 10 months ago ago

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