Posted: October 2, 2013 at 3:24 pm
I have a developer’s license with 1 support token remaining (unused since purchase). When I try to access and use the token it says that I need to purchase a token. I really need to access support for a problem I have with validating required questions. Simply put, the required questions are just being ignored and the submit goes straight through despite the required questions being blank. I have checked the wpfooter() is in place, I have disabled plugins, I don’t really know how to check for JS errors. Nothing seems to be showing me what the problem is. The validation worked when I checked it on very early sites with EE so I have to think it is to do with a recent upgrade to WP, EE or the drag and drop theme HeadwayThemes. Any contact support could make with me, or any advice anyone could give is appreciated. I am using the latest version of WP, HeadwayThemes, EE and the permissions pro plugin. Regards, Justin | |
Hi Justin, Can you post the URL to the page where the validation isn’t working so we can take a look? | |
I’ve checked 3 sites and they are all not validating. However, this site went live tonight for use tomorrow: | |
This looks like you’re using one of the registration form shortcodes. We fixed a validation script issue for those in Event Espresso 3.1.35.1.P, which is available as an update now. | |
Hi Josh, Thanks for your time. I’m using that version. It’s all uptodate: Event Registration and Ticketing Powered by Event Espresso – 3.1.35.P | |
Hi, What I mean to say, is that it was already up-to-date and at the version you recommended. I still have the error with required fields being ignored, even though I am on 3.1.35.P | |
Hi Justin, We updated Event Espresso to 3.1.35.1.P to fix the validation issue in 3.1.35.P. 3.1.35.1.P is the newest version and supersedes 3.1.35.P. | |
All fixed. Thank you! | |
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