Posted: June 28, 2013 at 3:26 pm
The link to the View Your Payment Details in the registration confirmation email is going to the wrong page. It is sending me to my Blog page. I believe it may have something to do with my WordPress url which is: http://www.quincycitycrossfit.com/blog. My site url is: http://www.quincycitycrossfit.com Here is the actual link from the email: http://www.quincycitycrossfit.com/blog/?page_id=485&r_id=6-51cdf4d653953 Appreciate you help! | |
Hi Cynthia, How are you today? I’m pretty sure that link should direct to the thank you page. What page do you have the [ESPRESSO_PAYMENTS] shortcode? Is that page private or password protected (which it shouldn’t be)? It works on my testing installation so lets figure out what’s different about your setup. | |
oh, ok – when I removed “/blog” from that link, it did take me to the Thank You page. That page is not private or password protected. the only thing I can think of is what I mentioned earlier: I believe it is pointing to my WordPress URL, rather than my site URL?? thanks for your help! | |
Hi Cynthia, We have noticed recently that some users with different site and wordpress urls were experiencing issues similar to this. There is a fix in place that will be released with the next version. | |
so, is there nothing I can do now that will send folks to the right page?? | |
Hi, If you are happy amending code then you can apply the fix. It is a single line of code replacement. In event-espresso/includes/functions/email.php on approx line 285 is this line $payment_url = get_option('siteurl') . "/?page_id=" . $org_options['return_url'] . "&r_id=" . $data->attendee->registration_id; Completely replace that line with the following $payment_url = home_url() . "/?page_id=" . $org_options['return_url'] . "&r_id=" . $data->attendee->registration_id; That will use the home url (where wordpress is installed) as a base for the link url. | |
that worked perfectly, thank you!! | |
The support post ‘"View Your Payment Details" link from confirmation email going to wrong page’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.