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Valid Site License Key to enable automatic upgrades | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Valid Site License Key to enable automatic upgrades

Valid Site License Key to enable automatic upgrades

Posted: November 7, 2012 at 12:34 am

Viewing 4 reply threads


Dan Rippon

November 7, 2012 at 12:34 am

Similar to others, I’m also experiencing license key issues, receiving the “…valid Site License Key to enable automatic upgrades. Your current membership level does not allow automatic upgrades on more than one domain…” message in the dashboard. Could you please advise a resolution? Many thanks!

  • This topic was modified 12 years, 2 months ago by Dan Rippon. Reason: Added error message detail


Dean

  • Support Staff

    •

November 7, 2012 at 3:24 am

Hi Dan,

I have reset your licence, but I will be bringing this up with the developers again as it is an widespread issue, though it may just be a hiccup as they are currently making changes to the licencing system.


Lindsay

November 7, 2012 at 8:07 am

Thanks for the update, Dean. I have this exact same issue as well. Should I request a license reset, or just wait until it’s resolved before attempting to update to the newest version?


Mike Pittman

November 7, 2012 at 8:40 am

Same issue here, so I’ll just add my name to this chain rather than starting a new one.


Jonathan Wilson

  • Support Staff

    •

November 7, 2012 at 10:55 am

Mike,

There were significant changes made between how licensing is handled in 3.1.27.1P and 3.1.28.1P to allow for less restrictions and result in way less install key fails. But the change from the one version to the next may require resetting some keys.

I have reset your license key. Please remove the key from the field in your settings, save, then reenter the key and save again.

Sorry for the trouble.

Closing this topic. If you have further questions, please start a new topic.
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Status: closed

Updated by Jonathan Wilson 12 years, 2 months ago ago

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