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Users Unable to See Events Purchased | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Users Unable to See Events Purchased

Users Unable to See Events Purchased

Posted: February 17, 2014 at 11:07 am

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novaopen

February 17, 2014 at 11:07 am

We are having select problems with some Users Unable to See Events they Purchased. We are using MER and WP User Integration. I can verify that it happens when I sign-in as the User and go to My Events Management. Yet the problem does not exist for other users. I can verify the customer’s event are shown as Attendees in the admin back-end. All payments are through PayPal.

Any clue what might be happening?


Dean

  • Support Staff

    •

February 18, 2014 at 12:13 am

Hi,

Were the users logged in when they purchased? If they were not, then the events are not allocated to that user, so will not be seen.
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Status: closed

Updated by Dean 10 years, 11 months ago ago

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