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URGENT: Event Espresso only showing one event at a time

Posted: January 14, 2014 at 5:00 pm

Viewing 5 reply threads


Anne Botting

    January 14, 2014 at 5:00 pm

    In the “Event Overview” section of the back end, event espresso is only showing one event at a time, even if I retrieve more.

    http://ipated.org/trainthetrainer/wp-content/uploads/2014/01/Event-Espresso-Error.jpg

    Any help with this error would be appreciated.

    Josh


    Josh

      January 14, 2014 at 5:07 pm

      It looks like that’s not the only thing missing. The icons that make up the Actions column are also missing. It looks like the web page stops rendering there. It may help to temporarily deactivate all non-EE plugin to help narrow down the issue.


      Anne Botting

        January 14, 2014 at 5:28 pm

        I went through our list of plugins and deactivated them one by one. The issue is now fixed, it seems to be the Event Espresso “Roles and Responsibilities” plugin that was causing the conflict. With that deactivated, EE now works fine.


        Dean

        • Support Staff

        January 15, 2014 at 12:04 am

        Hi Anne,

        Is it possible to get a list of the plugins you have installed? We would like to find out why that plugin caused this issue.

        You can easily do this by going to Event Espresso > System Status and click the Generate Report button at the top, then just copy and paste the info that appear to here.

        Also was it Roles and Permissions Basic or Pro that you disabled?

        Thanks!


        Anne Botting

          January 15, 2014 at 4:25 pm

          Hi Dean,

          Here is the report you asked for:

          `
          =============================================================================================
          Versions
          =============================================================================================
          Event Espresso version: 3.1.36.1.P
          WordPress version: WP 3.6.1
          Installed plugins: All in one Favicon by Arne Franken version 4.3, amr shortcode any widget by anmari version 1.6, BackUpWordPress by Human Made Limited version 2.3.3, Customize Admin by Johan van der Wijk version 1.6.1, Disable Comments by Samir Shah version 1.0.1, Easy Flash Embed by Vincent Boiardt version 1.0, Event Espresso – Calendar by Event Espresso version 2.0.6.3, Event Espresso – Social Coupons by Seth Shoultes version 1.5.3.1, Event Espresso – Infusionsoft Integration by Event Espresso version 1.2.p, Event Espresso – Members Addon by Event Espresso version 1.9.8.p, Event Espresso – Multi Event Registration by Seth Shoultes version 1.0.5.p, Event Espresso – Recurring Events by Event Espresso version 1.1.8.p, Event Espresso Requirements Check by Event Espresso version 0.9, Event Espresso – Seating Chart by Event Espresso version 1.2-alpha, Event Espresso – Social Media by Event Espresso version 1.1.6.p, Event Espresso – Ticketing by Event Espresso version 2.1.p, Event Espresso by Event Espresso version 3.1.36.1.P, Event Organiser by Stephen Harris version 2.3.2, Go – Responsive Pricing & Compare Tables by Denes Hallok & Attila Kiss (Granth) version 2.0, Google Doc Embedder by Kevin Davis version 2.5.11, Google Typography by Eric Alli version 1.0, JP’s Get RSS Feed by Jimmy Peña version 1.4.6, Limit Login Attempts by Johan Eenfeldt version 1.7.1, Quick Page/Post Redirect Plugin by Don Fischer version 5.0.3, Relevanssi by Mikko Saari version 3.1.8, Search Meter by Bennett McElwee version 2.9.1, SI CAPTCHA Anti-Spam by Mike Challis version 2.7.7.1, Surveys by Binny V A version 1.01.8, TimThumb Vulnerability Scanner by Peter Butler version 1.53, Video.js – HTML5 Video Player for WordPress by Dustin Lammiman, Steve Heffernan version 4.0.0, WebsiteDefender WordPress Security by WebsiteDefender version 1.0.6, Widget Logic by Alan Trewartha version 0.56, Widgets on Pages by Todd Halfpenny version 0.0.12, WishList Member™ by WishList Products version 2.71.1440, WP Currency Converter by Josh Kohlbach version 1.2, WP-Cycle by Nathan Rice version 0.1.13, Wp-Insert by Namith Jawahar version 2.0.7, Heatmaps and Analytics by SeeVolution by SeeVolution, Inc. version 2.6, WP Ultimate Search by Mindshare Studios version 1.2.1, Promotion Slider by Micah Wood version 3.3.4

          =============================================================================================
          Settings
          =============================================================================================
          Home URL: http://ipated.org/trainthetrainer
          Site URL: http://ipated.org/trainthetrainer

          =============================================================================================
          Registration Pages
          =============================================================================================
          Event Page: #3456 – http://ipated.org/trainthetrainer/event-registration/
          Payment/Thank You Page: #3474 – http://ipated.org/trainthetrainer/thank-you/
          Transaction Notification Page: #3458 – http://ipated.org/trainthetrainer/transactions/
          Cancel Return Page: #3457 – http://ipated.org/trainthetrainer/registration-cancelled/

          =============================================================================================
          Server Environment
          =============================================================================================
          PHP Version: 5.3.2-1ubuntu4.19
          Server Software: Apache/2.2.14 (Ubuntu)
          WP Max Upload Size: 4 MB
          Server upload_max_filesize: 4 MB
          Server post_max_size: 8 MB
          WP Memory Limit: 40 MB – We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP
          WP Debug Mode: No
          Espresso Logging: Log directory is writable.

          =============================================================================================
          PHP Sessions
          =============================================================================================
          Session save path: /home/ipated/tmp is writable.
          Session name: PHPSESSID

          =============================================================================================
          Remote Posting/IPN
          =============================================================================================
          fsockopen/cURL:

          Your server has fsockopen and cURL enabled.

          I believe it was Roles and Permissions Pro that was disabled. Thank you for your help, please let me know if you fix the plugin issues so I can re install Roles and Permissions Pro.


          Josh

            January 15, 2014 at 8:40 pm

            Hi there,

            You can fix the issue you had before by making sure you install and activate the Roles and Permissions Basic plugin before you activate the Roles and Permissions Pro plugin.

            Please see the documentation for more info:

            http://staging.eventespresso.com/wiki/roles-and-permissions-pro/

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