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URGENT attendees missing | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › URGENT attendees missing

URGENT attendees missing

Posted: December 3, 2013 at 1:07 pm

Viewing 4 reply threads


mar garcia

December 3, 2013 at 1:07 pm

Hello,

Our customer has call us telling they are receiving emails from attendees who has registered and paid an event and they don’t appear in the regitered list.

We have checked it and that is true, sometimes a register doesn´t appears in the list, this is an important error, our customer is angry.

Can you help me please.


Josh

December 3, 2013 at 1:47 pm

Hi there,

Can you follow up with Dean in the other thread you started about the same issue?

http://staging.eventespresso.com/topic/missing-attendees/


mar garcia

December 3, 2013 at 1:56 pm

Ok i just did it right now.

Thank you


mar garcia

December 3, 2013 at 2:19 pm

Another thing, what’s the difference between the shortcodes [ESPRESSO_PAYMENTS] and [ESPRESSO_TXN_PAGE]. They must be in the same page. We are havig problems with the ok from Point of Sale, when one pay is made the status of the attendee is Pending and we supose that it have to Complete.

Any suggestion, thank you.


Josh

December 3, 2013 at 3:14 pm

It turns out the [ESPRESSO_PAYMENTS] and [ESPRESSO_TXN_PAGE] serve two different purposes. The former will display the payment information after they return from paying (or if they pay on site). The latter doesn’t display anything, but is there to “listen” for instant payment notifications. They really should be placed on two different pages as outlined in our documentation:

http://staging.eventespresso.com/wiki/the-basic-settings/#page
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Status: closed

Updated by Josh 11 years, 1 month ago ago

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