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Upgrade issue - registration form not showing up | Event Espresso - Staging Server

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Upgrade issue – registration form not showing up

Posted: September 21, 2012 at 7:07 am

Viewing 3 reply threads


mbrooks

September 21, 2012 at 7:07 am

Hey guys,

I upgraded to 3.1.27 and after upgrade, the registration forms don’t work. I have 3 licenses, and I tried all 3 (since they do not say which domain they are associated with) and none worked. I am assuming this could be a license issue since I haven’t upgraded since you had to put the license info in.

Also have the calendar add-on activated which is also the current version. I’ve been using EE for a long time, and this is the first upgrade issue I’ve had.


mbrooks

September 21, 2012 at 7:11 am

By the way, I did notice all three licenses I have say NOT ACTIVE, which could be the issue.


mbrooks

September 21, 2012 at 7:54 am

Ok, I got it worked out. I had to manually move the template folders from the new version to the uploads/templates folder and it sorted everything out. I do however have 3 active licenses now for Georgia Open Road, and I will need the other two reset to the other two domains. I’ll upgrade those installations and submit a request to update those licenses if it doesn’t work :)


Seth Shoultes

  • Support Staff

September 21, 2012 at 8:47 am

I reset the other two licenses for you.

Did you make any modifications to the template files you moved over? If not, you should probably remove the files to keep this from happening in the future.

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