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Updates fail | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Updates fail

Updates fail

Posted: November 25, 2013 at 3:43 am

Viewing 4 reply threads


Davenport’s Magic Kingdom ltd.

November 25, 2013 at 3:43 am

Hi There, I have recently moved my site to its proper home and entered my site license key so was hoping to finally get the updates all done and dusted but apparently they are no longer available and fail everytime I try to update! If anyone knows what I am doing wrong then please let me know! Cheers.


Anonymous

November 25, 2013 at 3:55 am

Hi there,

Do you see any error messages when trying to update?

When you say you have moved the site, how did you move it and to/from where?


Davenport’s Magic Kingdom ltd.

November 25, 2013 at 4:31 am

Te error I get is the same for all five current updates – “An error occurred while updating Event Espresso – MailChimp Integration: Update package not available.”


Anonymous

November 25, 2013 at 5:33 am

There are a few reasons this can come up.

You say you have moved the site, did the domains change & how did you move the site?

If you can send log-in details using http://staging.eventespresso.com/send-login-details/ I’ll take a deeper look and advise.


Anonymous

November 25, 2013 at 9:21 am

Hi,

I have reset your license key, you should now find the plugins will update.

Please let us know if you have any further issues.
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Status: closed

Updated by Anonymous 11 years, 1 month ago ago

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