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Update error message

Posted: April 10, 2014 at 8:40 am

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lafamiliamedicina

    April 10, 2014 at 8:40 am

    After getting my license key updated and updating EE plugins i received the following message below– i’ve never used the license key for any other domain i so don’t understand the message or issue:

    “You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now”


    Jonathan Wilson

    • Support Staff

    April 10, 2014 at 11:54 am

    Hi there,

    I added a new license key to your account. Can you remove the old key from Event Espresso > General Settings, then save the blank field, and enter the new key from your eventespresso.com account?

    Let me know if you have any issues.

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