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Update Crashed Site

Posted: November 8, 2012 at 9:31 am

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Eric Doss

    November 8, 2012 at 9:31 am

    Hello EE,
    I just updated to the new version of the main and ticketing plugin and it took the whole site down. I now get an error in the Dashboard and the homepage Fatal error: Class 'Event_Espresso_Widget' not found in /home/habitat/public_html/wp-includes/widgets.php on line 324

    Suggestions?


    Josh

      November 8, 2012 at 10:19 am

      Hi Eric,

      I’ve seen this happen once before and it was resolved by downloading a fresh copy of Event Espresso and uploading it over FTP. Do you have FTP access to your site. If so, you can log in over FTP and rename the event-espresso folder. That will deactivate the plugin and you’ll have access to your site again. Then you can delete the Event Espresso plugin and upload a fresh copy into the wp-content/plugins directory.


      Eric Doss

        November 8, 2012 at 11:45 am

        Josh,
        Thanks for the prompt response. That worked perfectly.

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