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Unable to select discount codes for events | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Unable to select discount codes for events

Unable to select discount codes for events

Posted: December 21, 2012 at 7:41 pm

Viewing 6 reply threads


Vinnie

December 21, 2012 at 7:41 pm

Running version 3.1.29.1.P, and even though I have active discount codes, they don’t show up inside some events, but show up inside others. I can’t figure out why that’s the case?

Thanks for any suggestions.

Vinnie


Dean

  • Support Staff

    •

December 24, 2012 at 1:20 am

Hi Vinnie,

Have you checked that you have allowed discount codes in the events that don’t show them?

Are you running Jetpack? If so disable it and check again (the latest version causes some issues, rolling back to 2.0.2 can help)


Josh

December 24, 2012 at 10:18 am

HI Vinnie,

Is this happening in the admin, where the actual box that lets you check off discount codes is missing for some events? Or it this something else?


Vinnie

December 24, 2012 at 11:27 am

Hi Josh,

Here’s a screen shot.

enter image description here

enter image description here

The weird part is that out of 5 events, only 2 have this problem….

Thanks,
Vinnie

PS> We are not running Jetpack.


Josh

December 24, 2012 at 1:34 pm

Hi Vinnie,

In this case, the second screenshot indicates that the admin entered the discount code into the system. Are there other user accounts that have created events? You can check this by going to to the event overview screen and looking at the Creator column:

http://www.vvlsystems.com/wp-admin/admin.php?page=events

If you have events that were created by another user account, that user account will need to create their own discount codes.


Vinnie

December 24, 2012 at 1:45 pm

Hi Josh,

OK I get it. But why limit the association of events to discount codes only if they are created by the same author? In a multi-user system (which we are), this is painful.

Thanks,
Vinnie


Josh

December 24, 2012 at 2:05 pm

Hi Vinnie,

This only applies if you have the Roles and Permissions add-on installed. If you want all the users that have access to Event Espresso to have equal access to things like promo codes, then you can deactivate Roles and Permissions.
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Status: closed

Updated by Josh 12 years ago ago

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