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Unable to login to site using iOS EE HD | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Unable to login to site using iOS EE HD

Unable to login to site using iOS EE HD

Posted: March 5, 2014 at 7:43 pm

Viewing 3 reply threads


AJ Boldan

March 5, 2014 at 7:43 pm

Event Espresso iOS app was working before upgrade to EE HD. Was prompted to upgrade by previous topic which I can no longer add to (so had to create new topic)
Receive error: Sorry, can’t log in 404-not found

Previous Topic title: iPhone ticket reader lists todays events as in the past


Garth

  • Support Staff

    •

March 5, 2014 at 10:48 pm

HI AJ,

I assume you did as Josh recommended in your aforementioned post (http://staging.eventespresso.com/topic/iphone-ticket-reader-lists-todays-events-as-in-the-past/#post-62189) and installed the JSON API? If you do, you should be able to add your website address plus your login credentials. Are you doing anything differently?


AJ Boldan

March 16, 2014 at 3:58 pm

Garth,
I just installed the JSON API update and am still unable to login.


Dean

  • Support Staff

    •

March 17, 2014 at 12:35 am

Hi,

In your site dashboard go to Event Espresso > API Settings.

There change the “Allow Public API Access?” to Allow

It is also a good idea to increase the option “API Session Timeout After” to something higher than 1 minute, as otherwise you will be constantly logged out of the app.
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The original Forum description...

Status: closed

Updated by Dean 10 years, 10 months ago ago

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