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Unable to Locate Support License Key | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Unable to Locate Support License Key

Unable to Locate Support License Key

Posted: March 27, 2014 at 7:51 am

Viewing 3 reply threads


Laura Wyatt

March 27, 2014 at 7:51 am

After paying for a Developer’s License, I did not receive an email with a Support License Key. Could someone please assist me in retrieving that?
Thank you!


Anonymous

March 27, 2014 at 7:56 am

Hi Laura,

You license keys are available through your account page.

You can also manually download Event Espresso from that page. We have some documentation on understanding your account page, available here:

http://staging.eventespresso.com/wiki/understanding-your-account/

Does that help?


Laura Wyatt

March 27, 2014 at 8:38 am

Thanks Tony. I have several license keys listed, (for multiple uses under my development license, I suppose). I should be able to use any of the ones marked “Not Active” however, upon entering this key on the General Settings page of EE, I’m still getting the message that says my Site License Key has not been set.


Laura Wyatt

March 27, 2014 at 8:40 am

Nevermind! Just tried again and it worked. Thank you!
Viewing 3 reply threads

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Status: closed

Updated by Laura Wyatt 10 years, 10 months ago ago

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