Support

Home Forums Event Espresso Premium Unable to get price option names to display, no options or dropdown on reg. page

Unable to get price option names to display, no options or dropdown on reg. page

Posted: July 12, 2013 at 8:02 pm

Viewing 11 reply threads


Stephanie Mandel

    July 12, 2013 at 8:02 pm

    Business License

    I cannot find a way to add more prices choices and have them show as a dropdown or as anything. There is no Name 1… it starts with Name 2 and then adds random Name #s as I try to add prices. Only one price shows no matter how many I add, and there is no “price name” associated with the pricing.

    http://www.briarpatch.coop/wp-content/uploads/2013/07/cookingclass_addprice.jpg

    http://www.briarpatch.coop/community/register-for-classes-events/

    WP 3.5.2

    Event Espresso Version 3.1.33.3.P – new business installation … last week

    Event Espresso – Calendar
    Version 2.0.6.1
    Event Espresso – Members Addon
    Version 1.9.7.2
    Event Espresso – Multi Event Registration
    Version 1.0.4
    Event Espresso – Permissions
    Version 1.5.4.1
    Event Espresso – Recurring Events
    Version 1.1.7.1
    Event Espresso – Social Coupons
    Groupon integration addon for Event Espresso.
    Version 1.5.3.1
    Event Espresso – Social Media
    Version 1.1.5.1
    Ticketing system for Event Espresso
    Version 2.0.10.1


    Stephanie Mandel

      July 12, 2013 at 8:16 pm

      CORRECTION TO LINK ABOVE Had to change the location of the event registration page after I posted to the forum. It is now at: http://www.briarpatch.coop/register-for-classes-events/


      Josh

        July 15, 2013 at 9:45 am

        Hi Stephanie,

        When you click “Add a Price” are you entering a new price for both the Standard pricing and the Member pricing. Please not that a non-member price must be entered for each member price and vice versa.


        Stephanie Mandel

          July 16, 2013 at 8:44 am

          Do the “names” Name 2 for standard, Name 2 for member, etc. need to match up… because I cannot get this to work.

          I have a name 2 and a name 5 in the standard, and a name 2 and a name 7 in the member… and when I add another I get a name 11… is it necessary to control the “names” to control “rows” and… how do I do that?

          It says to add for each “row”…. but what is a “row”? and how do you determine what is in each “row”


          Josh

            July 16, 2013 at 12:06 pm

            Hi Stephanie,

            It is not necessary to control the “names” to control “rows”. The important thing is to do is if a member price gets added, a non-member price must also be added. What this means is the quantity of Standard pricing options must equal the quantity of Member pricing options.

            I’ve made a screenshot that illustrates what a row is and posted online here.

            I checked the updated link to your registration pages and all three events that were listed there are not open for registration yet. If any of these are opened for registration starting today does the the price selector display above the registration form?


            Stephanie Mandel

              July 26, 2013 at 12:55 pm

              Thank you for the screenshot! I am doing it that way, but I am not getting a drop down. The classes are active and there is no price selector display. Your help is much appreciated.


              Stephanie Mandel

                July 26, 2013 at 1:07 pm

                let me know if you want admin access to the site. also this is a screenshot of the pricing on our site. I added a second set of prices just like the first nonmember and member pair… to see if adding a second set would make a difference. Still no dropdown or selector

                http://www.briarpatch.coop/wp-content/uploads/2013/07/pricing.jpg


                Josh

                  July 26, 2013 at 1:56 pm

                  I checked and it’s working for this event:

                  http://www.briarpatch.coop/register-for-classes-events/?ee=7

                  You may need to go and add the price options to the other events. Although it doesn’t really make sense to me why there would be two identical options for members and two identical options for non-members. What happens is when someone is logged into the site they get the member price, if they’re logged out they get the General admission price.


                  Stephanie Mandel

                    July 29, 2013 at 4:09 pm

                    I see now… the general price and the paired member price are the same price, and then the 2nd price is the drop down… I was thinking that the member price was different from the general … I wasn’t chunking them in pairs.

                    thank you!

                    Now, I have to figure out how to get rid of the “add to cart” :) and just leave “register”


                    Josh

                      July 29, 2013 at 4:27 pm

                      Add to cart is added by the Multi Event Registration add-on. If you deactivate Multi Event Registration the add to cart will go away.


                      Stephanie Mandel

                        July 29, 2013 at 4:43 pm

                        Yay! Thank you. When we are ready to start using the multi event registration, I’ll start to tackle those settings :) But all good now with the pricing…

                        Any good guides out there for styling Event Espresso or the registration boxes? I used the custom settings through themeroller, but I still have spacing and other tweaks I would like to make, and I am a newbie.


                        Dean

                        • Support Staff

                        July 30, 2013 at 1:32 am

                        Hi Stephanie,

                        We havent produced any style guides due to the fact that every theme is different, and it is normally the theme that does most of the styling (with Themeroller turned off).

                        The best thing to do here would be to either learn some basic CSS and Firebug/Chrome Inspector usage.

                        CSS – http://www.w3schools.com/css/ or http://www.codecademy.com/tracks/web

                        Firebig – http://www.youtube.com/watch?v=tdIk2PztcL0

                        Chrome – http://www.youtube.com/watch?v=54IgWgoFToc

                        Thats just a sample there is a LOT of content on Google about all of these.

                        Viewing 11 reply threads

                        The support post ‘Unable to get price option names to display, no options or dropdown on reg. page’ is closed to new replies.

                        Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

                        Event Espresso - Staging Server