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Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wordpress-seo domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114
Unable to download EE Premium | Event Espresso - Staging Server

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Unable to download EE Premium

Posted: January 22, 2014 at 8:34 am

Viewing 3 reply threads


Alex Isern

January 22, 2014 at 8:34 am

I purchased a premium license and setup my account. However I am unable to download a premium version of the plugin nor the add-ons. Am I missing something?


Nikki

  • Support Staff

    •

January 22, 2014 at 9:41 am

Hi Alex,

I apologize for the problems that you have experienced. I have updated your account to reflect your purchase on January 21, 2014.

Let us know if you have further problems.


Alex Isern

January 22, 2014 at 10:55 am

Thank you, Nikki. However, when I log in to my account it says that that my 12 month license is expried. And I am still unable to download EE Premium. Thanks so much.


Jonathan Wilson

  • Support Staff

    •

January 22, 2014 at 1:41 pm

Hi Alex,

I am sorry about that. We made a mistake in the expiration date. I have corrected this. You should be able to see the files and license key now.

Let us know if you have any issues.
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Status: closed

Updated by Jonathan Wilson 10 years, 12 months ago ago

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