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trial to paid | Event Espresso - Staging Server

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trial to paid

Posted: October 23, 2013 at 4:43 am

Viewing 4 reply threads


Paul Cauberg

October 23, 2013 at 4:43 am

Hi, I have purchased a personal license yesterday. After this I have only received a mail requesting me to sign up for this forum; which I have done. However I haven’t received any license key or upgrade instructions ?


Dean

  • Support Staff

    •

October 23, 2013 at 5:31 am

Hi Paul,

I am sorry that something has not gone right here, it might be because you signed up to Event Espresso with a different email address.

The sales dept. is currently offline, so I can’t check with them about this. However if you can email in a copy of your purchase receipt to support at eventespresso dot com, with a link to this forum post, I will look at getting your account resolved ASAP for you.


Paul Cauberg

October 23, 2013 at 5:33 am

Hi Dean, thanks for your quick reply. To what mail address can I send the receipt? best regards,


Paul Cauberg

October 23, 2013 at 5:43 am

never mind, I read you reply too quick. Receipt has been mailed! thanks again!


Dean

  • Support Staff

    •

October 23, 2013 at 6:03 am

Hi,

Thanks for that, the account is set up for you now. I have forwarded some details on to the sales dept. so they may get in touch (mainly if I have not set it up right and it needs transferring). Otherwise your good to go.
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Community-based support for the free version of Event Espresso.

Status: closed

Updated by Dean 11 years, 3 months ago ago

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