Posted: July 13, 2012 at 1:41 pm
I have a personal license, which I will be transferring to my client cause I am working on his website. What do I have to do to get it in his name just change the account settings? URL will change as well.
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You could change the info in the account settings. You may need to get a reset to change the license key over to the other URL. | |
Hi Kirk, How are you? Good to see you in the forums :) I have reset the license key assigned to your account. Please let me know if you need anything else. | |
Seth, I’m doing great. I appreciate you asking. I see the license key is the same sequence of alphanumerics. None the less, I re-copy pasted and saved options again and updated. I am getting this message now “An error occurred while updating Event Espresso: Download failed. Service Unavailable.” I Googled for it but couldn’t find a post on it. | |
Hi Kirk, Are there any copies of older versions of Event Espresso in the plugins directory? See this post for more auto-update troubleshooting tips: http://staging.eventespresso.com/topic/plugin-auto-update-tips/ | |
Josh, I’ve checked it again and again. I even deleted EE ssl/https even though it seems to have not had an update since version 1.0. Still no luck. | |
Please send WordPress admin level log in credentials via the contact form on this page: http://staging.eventespresso.com/contact/ Select the “I am sending login info as requested” department form. | |
Done. | |
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