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Transfer account purchases to a new account | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Transfer account purchases to a new account

Transfer account purchases to a new account

Posted: June 20, 2013 at 11:44 am

Viewing 3 reply threads


jmahood

June 20, 2013 at 11:44 am

Hello,
We have a client (templedavid.org) that we have recently renewed the license for. We were wondering if it was possible to transfer their setup to a new account that they can manage. They have the following add-ons active on their website – which they would like to keep:
Recurring EventsMultiple Event Registration
If this is possible, let me know what you need me to provide you with. They have created an account with the username of TempleDavid under the email jbcohen11@gmail.com
Thanks!


Jonathan Wilson

  • Support Staff

    •

June 20, 2013 at 12:01 pm

Hi,

Will the transfer replace the jmahood account? If so, you will lose access with the jmahood account. You will no longer be able to access the forums or files. If this is what you are wanting to do, let me know, and I will transfer everything to the new TempleDavid account.


jmahood

June 20, 2013 at 12:11 pm

Hi Jonathan,

That is fine, since we only have templedavid.org licensed under that account.

Thanks!


Jonathan Wilson

  • Support Staff

    •

June 20, 2013 at 1:31 pm

Okay. This has been completed. You will need to copy the new license key from the TempleDavid account and enter it into your Event Espresso installation.
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The original Forum description...

Status: closed

Updated by Jonathan Wilson 11 years, 8 months ago ago

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