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Tracking Cancelled Registrations | Event Espresso - Staging Server

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Tracking Cancelled Registrations

Posted: December 6, 2013 at 12:10 pm

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Novak Rogic

December 6, 2013 at 12:10 pm

We’ve had a request to keep track of attendees who register for an event and then cancel that registration. Unfortunately, when the attendee cancels their registration that information is deleted from the events_attendee table.

The best way I can think of is to add a counter function to one of the registration hooks, then subtract from that counter the number of currently registered attendees when the event begins. This will only collect data in aggregate, however, not individually.

Is there a way to keep track of cancelled registrations with the current version, or will there be a way to do that in version 4?

Thanks very much. We’re currently developing the site with the current version of Event Espresso, including the current version of the ticketing add-on, and WordPress 3.7.1, but it’s not live yet.


Anonymous

December 9, 2013 at 2:57 am

Hi there,

If you are using the latest version of the WP-Users Integration Add-on (espresso-members)

When a user cancels the registration through the My Events page, the user should no longer be removed from the database, but marked as cancelled. The admin should also receive a notification email.
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Status: closed

Updated by Anonymous 11 years, 2 months ago ago

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