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Toggle not working for event registration

Posted: September 24, 2012 at 4:47 am

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Katherine Lynch

    September 24, 2012 at 4:47 am

    I’m having problems registering multiple people for an event. When I click on toggle, nothing happens. I’ve been reading the forums, but am still lost at what to do. There’s been a lot of mention with jquery not being compatible. How do I figure out what version I am running? I am using wordpress 3.4.2. When I look at the files for my theme, I see jquery 1.7.1 in the admin file, but when I scroll down I also see 1.5.1 and 1.4.2 in the Help folder. My website is savortonight.com, but right now have event espresso hidden . Any help would be appreciated. Thank you!


    Dean

    • Support Staff

    September 24, 2012 at 6:15 am

    Hi Katherine,

    The jQuery seemed ok, but there are numerous errors related to it that may be causing an issue. There are two images whose source file seems to be a local copy not one on your website – http://66.147.244.215/~savorton/

    This seems to be causing the jquery to go a bit loopy when trying to find the file.

    I would fix that issue and see if it clears the problem up. If nothing it may allow the true issue to be seen.


    Katherine Lynch

      September 24, 2012 at 6:28 am

      I’m getting a 404 error when I click on that link.


      Dean

      • Support Staff

      September 24, 2012 at 6:39 am

      Exactly.

      Thats the problem the javascript is having. It’s looking there for the file but receiving a 404 but it keeps on trying to find it and keeps on receiving the 404.

      The correct link is http://www.savortonight.com/wp-content/uploads/2012/07/natural_paper1-300×220.png

      It needs to be fixed either in the code or in whatever is generating the code for the background.

      This isnt part of Event Espresso but a general site issue. As mentioned Im hoping that when this is fixed it either resolves the toggle issue or reveals the issues behind it.


      Katherine Lynch

        September 24, 2012 at 7:03 am

        I deleted the background image that was there titled natural_paper. Was that the correct image?


        Sidney Harrell

        • Support Staff

        September 24, 2012 at 9:36 am

        You might want to check your themeroller settings under Event Espresso->template settings. Looks like it looking for a css file that it can’t find:
        http://www.savortonight.com/wp-content/plugins/event-espresso/templates/css/themeroller/N/style.css

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