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Timezone issues

Posted: October 24, 2012 at 9:20 pm

Viewing 7 reply threads


Shane Dudfield

    October 24, 2012 at 9:20 pm

    I am having issues with time zone syncing. On both wordpress and in event espresso, the time zones are set correctly to my nearest City (Auckland). In the events, they display the correct times too.

    However, when viewing attendee registrations, the times are displaying as being made 18hrs earlier than they should be. This has resulted in the payment status as being listed as incomplete or pending, despite the payments having already been made via paypal.

    Any ideas? Thanks!


    Dean

    • Support Staff

    October 25, 2012 at 4:00 am

    Hi Shane,

    What version of Event Espresso are you running?


    Shane Dudfield

      October 25, 2012 at 4:31 am

      3.1.27.1.P


      Dean

      • Support Staff

      October 25, 2012 at 4:55 am

      Hi Shane,

      Very strange, I tested the time zone function on that version. For me in my local time (GMT+2) it works fine.

      Amending my location to Auckland, doesnt change the attendee time stamp it stays in local time.

      I haven’t been able to recreate a minus 18 hour time stamp though.

      Will need to refer this onto the developers to look into in detail.


      Shane Dudfield

        October 25, 2012 at 4:59 am

        OK much appreciated


        Seth Shoultes

        • Support Staff

        October 25, 2012 at 12:14 pm

        Can you please post a few of the timestamps so we can see the format? It sounds like it might be using the server time instead.


        Shane Dudfield

          October 25, 2012 at 3:31 pm

          for example:

          Like this (actual times are Thursday 25th at 3:29pm and 4:08pm


          Chris Reynolds

          • Support Staff

          November 14, 2012 at 1:03 pm

          @Shane
          Do you know what your server’s time is? It might be listed in your server’s control panel somewhere.

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