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Tickets not showing on search | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Tickets not showing on search

Tickets not showing on search

Posted: March 13, 2014 at 7:30 pm

Viewing 11 reply threads


Nicole Tang

March 13, 2014 at 7:30 pm

I’m currently running an event. People who has registered a long time ago (3 months) are not appearing on the attendee list. However when i export the attenddee list, they appear to be on it. Should I be concerned if i am using the ‘Ticketing app’ will their tickets be valid?

Please respond asap!. This event in with in the next few days.


Lorenzo Orlando Caum

  • Support Staff

    •

March 13, 2014 at 8:05 pm

Hello,

What happens if you click on the retrieve more button:

http://cl.ly/image/2e0Q1e282K2b

Do you see these registrants at the end of the page?

—
Lorenzo


Nicole Tang

March 14, 2014 at 3:59 am

yea i made it show all. not showing stil.


Nicole Tang

March 14, 2014 at 3:59 am

I can give you access to the site for you to check.


Dean

  • Support Staff

    •

March 14, 2014 at 5:07 am

Is it possible to get your login details in order to look into this?

If so, please send them via http://staging.eventespresso.com/send-login-details/

NOTE: login details need to be Admin level and FTP details are appreciated.


Nicole Tang

March 14, 2014 at 9:12 am

ive sent it in. Search names such as Jessica and you will find its not on the event’s attendee website but on the excel file.


Anonymous

March 14, 2014 at 10:47 am

Hi Nicole,

I checked the event ‘Australia Finance Conference’ with an ID of 2, searched for ‘Jessica’ within the Attendee list and found 2 records. Is that not correct? http://take.ms/ACVID


Nicole Tang

March 15, 2014 at 1:02 am

[IMG]http://i.imgur.com/nNJYpKI.png[/IMG]


Nicole Tang

March 15, 2014 at 1:04 am

oops thought this was a bulletin board


Nicole Tang

March 15, 2014 at 1:04 am

http://i.imgur.com/nNJYpKI.png


Nicole Tang

March 15, 2014 at 6:50 pm

I cannot see the same thing. Came someone check this?


Dean

  • Support Staff

    •

March 17, 2014 at 3:21 am

Hi Nicole,

You will need to do a retrieve all first, and then use the live filter, or scroll through the results.

See this screenshot http://take.ms/6ykKL
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The original Forum description...

Status: closed

Updated by Dean 10 years, 10 months ago ago

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