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Tickets not deducting from Time Slots when attendees added | Event Espresso - Staging Server

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Tickets not deducting from Time Slots when attendees added

Posted: January 30, 2013 at 2:15 pm

Viewing 3 reply threads


christian nophsker

January 30, 2013 at 2:15 pm

when I add attendees to an event time from the admin , it only deducts 1 space available no matter how many tickets I add to a time slot for my event.

frustrating…


Dean

  • Support Staff

    •

January 31, 2013 at 1:16 am

Hi Christian,

I have just tested this to see if I could replicate and using EE 3.1.29.1.P I could not recreate. No matter which time slot I chose, or however many tickets it correctly deducted the number of tickets.

Is your event espresso and appropriate addons up to date?


christian nophsker

January 31, 2013 at 8:36 am

HEre is my test calendar : http://www.corollawildhorses.com/test-tour-calendar/
I bought this Premium License & all the bells & whistles yesterday so yes my software is up to date..

After testing repeatedly – no matter how many tickets you choose & purchase… it still only deducts 1 from “available spaces” …

I have to say that Event Espresso has been really frustrating. not as advertised …with multiple events … really buggy.
The only easy set-up is having a one -out event date without multiple time slots.

Multiple Time slots are not working … Here is another post that describes exactly the same issue I am having , but is closed to comments so I could not post to it & it is UNRESOLVED:http://staging.eventespresso.com/topic/multiple-events-with-multiple-times-slots-per-day/
enter link description here


Josh

January 31, 2013 at 1:52 pm

Hi Christian,

I’m sorry for the trouble.

At this time the time slot quantity feature is experimental and can only support group registrations if the option is set to require information for the additional attendees. Registration forms that use the ticket quantity selector will get counted as a single registration for that time slot.

I’m going to bump the ticket in our issue tracker to see if we can get one of the dev’s to investigate further.
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Status: closed

Updated by Josh 12 years ago ago

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