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Ticketing uploading logo not working | Event Espresso - Staging Server

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Home › Forums › Ticketing › Ticketing uploading logo not working

Ticketing uploading logo not working

Posted: March 20, 2013 at 3:03 am

Viewing 6 reply threads


Francis Porter

March 20, 2013 at 3:03 am

Hi When I try and ‘upload logo’ to a Ticket Template, the logo does not show up. It uploads to the Media Library fine but will not show within the Ticketing system and just lease a ‘blue ? box’. Is there a a way around this so that I can simply add the image code into the base Ticket Template?
3.1.30.7P (Business Licence Add-Ons)
WP – 3.5.1
http://www.fpdesigntest.co.uk/quest
Thanks, Francis


Francis Porter

March 20, 2013 at 4:19 am

Hi I have followed this Post to customise the template but the new template does not show up in the ‘Select a Template’ drop-down menu, just the standard index.php. I created one called ‘custom.php’


Dean

  • Support Staff

    •

March 20, 2013 at 5:18 am

Hi Francis,

Take a look at this documentation http://staging.eventespresso.com/wiki/how-to-create-a-custom-ticket/

When I try and ‘upload logo’ to a Ticket Template, the logo does not show up.

Have you made sure to click the Insert into post link in the uploads box that appears?


Francis Porter

March 20, 2013 at 5:31 am

Hi Yes I clicked ‘Insert Into Post’ but the issue was the same.
I have looked at your link which is what I followed previously and my new template is at: wp-content/uploads/espresso/tickets/templates/custom.php; but in the Ticket Templates when I click ‘Add New’ there is only the single template option for the default ‘index.php’. I logged off and then on again incase the change was not being registered but still nothing.
Any ideas please?!


Dean

  • Support Staff

    •

March 20, 2013 at 5:52 am

Does wp-content/uploads/espresso/tickets/templates/ contain a blank index.php file as well as your modified template?


Francis Porter

March 20, 2013 at 5:57 am

no just the ‘custom.php’ file


Dean

  • Support Staff

    •

March 20, 2013 at 6:01 am

You need to add a blank index.php file there or it wont recognise the folder as valid.
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Status: closed

Updated by Dean 11 years, 10 months ago ago

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