Posted: February 11, 2013 at 2:39 am
I ran my first event yesterday, where I was going to trial QR code/ticket scanning. Unfortunately, whilst the reader (iPhone 4 over 3g) did beep, there was no update as to the validity of the ticket. I ran trials when I installed the software a couple months ago, but stupidly did did not repeat in recent days. Has there been an update of the server side software or is it a different issue? | |
Hi, Did this happen on every ticket? Did the website update with check-in confirmation? There was an update in October 2012 for the Ticket Services files. | |
Dean, when the ticket is scanned, attendance is updated, however, the scanner (phone) locks on the image, with no further verification. I have to either click search then scan to return or go back to the event. I installed on to my server on 25/10. Paul | |
Hi Paul, It would not hurt to double check and make sure you have the latest version of the ticketing add-on and mobile app api installed. Please see the ticketing documentation for a download link for the mobile app api: http://staging.eventespresso.com/wiki/espresso-ticketing/ One other thing that would be good to check is whether you have any caching plugins active that are caching the database. While these will not serve a cached version of the database to the WordPress admin, they will serve a cached version of the database to the ticketing app, which will result in the ticketing app not working as expected. | |
Josh, I reloaded the api and all seems well. I probably downloaded and tested it, originally, just before you updated it! Where do you normally announce when you update these scripts, so I can keep an eye out? | |
The changelog: http://staging.eventespresso.com/wiki/change-log/#ticketing-api-2.2 | |
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