Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-sales domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the better-click-to-tweet domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-amazon domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-stats domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wordpress-seo domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114
Ticket prices not adding up | Event Espresso - Staging Server

Support

Home › Forums › Event Espresso Premium › Ticket prices not adding up

Ticket prices not adding up

Posted: November 23, 2012 at 7:21 am

Viewing 2 reply threads


irobinson

November 23, 2012 at 7:21 am

Hello,

When a customer purchases a ticket for multiple people, the total price showed on the ticket is not displaying, but they are being charged for the full amount via paypal.

For example: If Julie buys a ticket for 2 people, she is charged £8 x2 = £16 and these details are in the attendee data, but the ticket that is sent to her is only displaying £8 by the barcode. Where as previously it would of said £16.

Our customers are calling up questioning if they have the correct ticket, are they being sent another, over charged etc.

This problem has only started to apear since the last update.

Thanks


Josh

November 23, 2012 at 7:51 am

Hi there,

You can add the [ticket_qty] shortcode to the ticket template so it will display the number of tickets on the ticket in this case.

Please see this section of the ticketing guide for instructions on how to modify the ticket templates:
http://staging.eventespresso.com/wiki/espresso-ticketing/#editing


irobinson

November 23, 2012 at 10:13 am

Thanks Josh, that has worked a charm.
Viewing 2 reply threads

The support post ‘Ticket prices not adding up’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

The original Forum description...

Status: closed

Updated by irobinson 12 years, 3 months ago ago

Topic Tags

Notifications

This topic is: resolved
Event Espresso - Staging Server