Posted: March 6, 2014 at 2:49 pm
I’ve followed the instruction given on this thread: http://staging.eventespresso.com/topic/combining-registration-emails-for-multiple-events/#post-51305 to combine my registration emails into one. However, now the attendee is no longer receiving the e-mail that allows them to download the QR Ticket. For some reason, it is sent to the admin email instead. Suggestions? | |
I’ve removed all of the code that I had implemented previously. Now, not even the admin is receiving the the QR Ticket like it had previously. | |
| Hi Bryce, That thread basically explained how to stop sending Registration Confirmation emails and use the Payment Confirmation email for a similar use, which would only be sent after payment had been made. So to revert have you removed the code from custom_functions.php? What are the current settings for ‘Send payment confirmation emails?’ and ‘Send registration confirmation emails before payment is received?’ within Event Espresso -> General Settings under Mail settings? |
I’ve completed removed the custom_functions.php file, as well as reverted back to all original settings. This is the website I’m currently working on: http://192.185.239.102/~charliem/register-orlando/ My settings under “General Settings” and then “Mail Settings” are as follows: Send Payment confirmation e-mail: Yes | |
Whenever I enter in dummy data, the registration confirmation is sent to the dummy e-mail, but the ticket information is sent to the administrator still for some reason. | |
The ticket link is always sent to the admin. Have you added the ticket link shortcode back into the registration email? I don’t think it’s in there by default. | |
Ha! It was that simple! Awesome. Thanks so much. Is it possible to turn off the e-mail to the admin by default? | |
Hi Bryce, There isn’t a setting for it. You could change the email address in Event Espresso > General Settings to a fake email so that the emails go nowhere. If you wanted to do it on an event by event basis, you could again add a fake email but this time to the “Alternate Email Address (optional)” option in the event editor. | |
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