Support

December 29, 2012 at 12:22 pm

Hi Cindy,

In this case, it’s a conflict with the latest update of the Jetpack plugin. The conflict will only manifest itself if both the Publicize and Sharing modules are active. When either of these modules are active, opengraph tags get added to the head of the document, which seems to be causing the trouble.

These modules can be deactivated on the main Jetpack settings page by clicking the Learn more button, then clicking the Deactivate button that appears to the right of the Learn more button.

If you’d prefer to use either of these modules, you can disable the opengraph tags by adding a function like this to a custom functionality plugin -or- if you have Event Espresso’s custom files add-on installed, you can add it to the custom_functions.php file:

function disable_jetpack_og_on_regpage() {
    if ( is_page(4) ) {
        remove_action( 'wp_head', 'jetpack_og_tags' );
    }
}
add_action( 'template_redirect', 'disable_jetpack_og_on_regpage' );

In the above code example the main registration page, as set in Event Espresso>General Settings, has the ID of 4. You’ll need to swap out the page ID value with the one that’s set on your site.