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Thank You Page Shows Shortcode instead of actual content | Event Espresso - Staging Server

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Thank You Page Shows Shortcode instead of actual content

Posted: April 15, 2014 at 12:23 am

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Tony Ingold

April 15, 2014 at 12:23 am

Hello

When I use the shortcode [ESPRESSO_THANK_YOU] in my ‘Thank You and Return Payment page’ the page just shows the code [ESPRESSO_THANK_YOU] instead of some thank you message.

See my image for what it shows when I access the page (not the [ESPRESSO_PAYMENTS] code is correctly converted to blank because I just opened the page I didn’t perform a booking). http://i60.tinypic.com/14dj41e.jpg

Why isn’t the thank you shortcode being converted? This is my thank you page contents:

[ESPRESSO_PAYMENTS]

[ESPRESSO_THANK_YOU]

This also happens for the Registration Checkout page (I see the code) but it doesn’t happen for Registration Cancelled (its blank). Note I have set my EE General Settings to point to the correct pages.


Dean

  • Support Staff

    •

April 15, 2014 at 1:13 am

Hi,

What version of Event Espresso are you currently using? ESPRESSO_PAYMENTS is for EE3 while ESPRESSO_THANK_YOU is for EE4.

Are the pages published and publicly accessible?
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Status: closed

Updated by Dean 10 years, 9 months ago ago

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