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Thank you page is shows incomplete whilst payment is succesfull and ticket sent | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Thank you page is shows incomplete whilst payment is succesfull and ticket sent

Thank you page is shows incomplete whilst payment is succesfull and ticket sent

Posted: April 24, 2013 at 12:53 am

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Paua (Jeroen Wilms)

April 24, 2013 at 12:53 am

Hi Josh, Seth, Garth, Chris,

At the moment I have this really akward problem.

The complete system works but one thing: the feedback to the user.

Using the ideal mollie gateway I can do whatever payments I want to do: all of them succesfull. Then mollie will send me back, to the thank you page, but unfortunately this will show the payment as incomplete. Meanwhile I will receive a confirmation of the banktransfer in my email, followed by an email containing the ticket.

So being sure the payment goes through, and somehow EE gets a signal of this – as it then sends out the email with the ticket – I would really like to get a status saying: “Thanks for your purchase!”

The feedback is also not visible in the backen where the transaction will also stay/be marked as incomplete in stead of succesfull.

What to do and how to solve this?

I’m looking forward to your help and advice.

Kind regards,

Jeroen

 

My system info can be found here: http://staging.eventespresso.com/topic/mobile-api-still-not-working-on-multisite/

Registration page link: https://www.nhtvtheater.nl/tickets

Demo of confirmation page not working: https://www.nhtvtheater.nl/tickets/confirmation/?id=206&r_id=12-51767f6f602a7&type=ideal&transaction_id=02215786349d00c3ae3b44cc379189eb

 
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Status: closed

Updated by Paua (Jeroen Wilms) 11 years, 9 months ago ago

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