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Surcharges displaying incorrectly | Event Espresso - Staging Server

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Surcharges displaying incorrectly

Posted: February 17, 2013 at 3:26 pm

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Wayne York

February 17, 2013 at 3:26 pm

WordPress Version: WordPress 3.5.1
Event Espresso Version: Version 3.1.30.7P
Every time there is an update to either WordPress or EE, I install it. There have been multiple EE updates over the past few weeks.
Website link to event: http://www.cpnaz.com/event-registration/?ee=3
I have been running EE for several months now, though its only been free, demo events that I’ve set up to test previously. Yesterday I set up my first, paid event and then attempted register, but ran into a problem with the surcharges.

I created the event with three different event pricing options: (1) non-food vendor ($25 fee + $0.76 surcharge), (2) food vendor ($100 fee + $2.56 surcharge), and (3) sample vendor ($0.00 fee + $0.00 surcharge). The latter was added simply to allow me to test the registration. I verified all the amounts and clicked “update”. However, when launching a separate browser to perform the registration (I didn’t want to be logged in and get member pricing) the first two options show up OK, but the “sample vendor” shows a $2.56 surcharge.

Again, I went back and verified that I had typed in the right amount, but it’s still incorrectly displaying a surcharge for one of my three items. What needs to be done to fix this?


Dean

  • Support Staff

    •

February 18, 2013 at 1:54 am

Hey Wayne,

It looks like it is an issue with having a surcharge set to 0 and having WP User Integration active.

I will get a ticket raised to look into this. Right now the options would be to turn off WP User Integration or make sure the surcharges are all above zero.


Wayne York

February 19, 2013 at 10:28 am

I need to be able to charge a surcharge, which offsets the exact fee that PayPal charges my organization. So for now I will disable the WP User Integration. However, as I’m sure you know, this isn’t a good long term solution, so I would appreciate an update after you’ve had a chance to review and resolve this. Thanks.


Dean

  • Support Staff

    •

February 19, 2013 at 11:13 am

Hi Wayne,

I understand completely, as mentioned I have a developer ticket in place for the developers to review and resolve. I can’t guarantee an individual response back to you directly, but if you monitor the change log when an update becomes available it will advise what has been updated, fixed and added.
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Status: closed

Updated by Dean 11 years, 11 months ago ago

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