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Suddenly Unable to Make Changes to Events?

Posted: January 3, 2014 at 4:42 pm

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Jeff Wright

    January 3, 2014 at 4:42 pm

    My System info is included below.

    I need to make some changes to an event and am able to go in and edit the event, but when I try to publish the changes, the screen goes blank and the changes are not saved. Please help, thanks!

    ### Begin System Info ###

    Child Theme: N/A

    Multi-site: No

    SITE_URL: http://www.medicinepath.org
    HOME_URL: http://www.medicinepath.org

    Headway Version: 3.5.11
    WordPress Version: 3.8

    PHP Version: 5.4.22
    MySQL Version: 5.5.35-log
    Web Server Info: Apache
    GD Support: Yes

    PHP Memory Limit: 256M
    PHP Post Max Size: 10M

    WP_DEBUG: Disabled
    Debug Mode: Disabled

    Show On Front: page
    Page On Front: 15
    Page For Posts: 9

    Amount of Posts: ~20
    Amount of Pages: ~14
    Amount of Blocks: ~60

    Responsive Grid: Enabled

    Caching Allowed: Yes
    Caching Enabled: Yes
    Caching Plugin: No caching plugin active

    SEO Plugin: No SEO plugin active

    Operating System: Mac
    Browser: Mozilla Firefox
    Browser Version: 26.0

    Full User Agent:
    Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:26.0) Gecko/20100101 Firefox/26.0

    WEB FONTS IN USE:
    None

    ACTIVE PLUGINS:
    BackupBuddy 4.2.12.1
    http://ithemes.com/purchase/backupbuddy/

    Event Espresso 3.1.36.1.P
    http://staging.eventespresso.com/

    Event Espresso – Calendar 2.2.0.p
    http://www.eventespresso.com

    Event Espresso – MailChimp Integration 1.2
    http://www.eventespresso.com

    Event Espresso – Multi Event Registration 1.0.5.p
    http://staging.eventespresso.com/

    Event Espresso – Recurring Events 1.1.8.p
    http://staging.eventespresso.com/

    Gravity Forms 1.7.13
    http://www.gravityforms.com

    Headway Block: Facebook 1.3
    http://www.headway101.com/blocks/facebook

    Jetpack by WordPress.com 2.7
    http://wordpress.org/extend/plugins/jetpack/

    PayPal Donations 1.8.1
    http://johansteen.se/code/paypal-donations/

    Q and A FAQ and Knowledge Base for WordPress 1.0.6.2
    http://wordpress.org/extend/plugins/q-and-a/

    WP SlimStat 3.5.1
    http://wordpress.org/extend/plugins/wp-slimstat/

    ### End System Info ###


    Dean

    • Support Staff

    January 6, 2014 at 12:28 am

    Hi Jeff,

    It sounds like a memory or server issue, but the easiest thing to test first is to disable all plugins except Event Espresso and see if the issue still occurs.

    If it does not occur, enable one add on at a time, testing the problem each time to find the problem plugin.

    If it still occurs and is only a recent issue, I would perhaps refer to your host to make sure that your memory and cpu time is in order (just because WordPress says you have 256mb, does not mean that the server allows that much)

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