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Stripe gateway reliability? | Event Espresso - Staging Server

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Home › Forums › Pre-Sales › Stripe gateway reliability?

Stripe gateway reliability?

Posted: January 17, 2014 at 3:54 am

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Ed Miller

January 17, 2014 at 3:54 am

Am thinking of using EE as it ticks most of the boxes needed for my site, but the Stripe (UK) integration is absolutely crucial.

Searching here:
http://staging.eventespresso.com/search-results/?q=STRIPE

… there does seem to be a lot of issues with it, including billing and payment-reporting errors. Does the Stripe gateway have issues and is the plugin refundable if I find it doesn’t work well? Thanks.


Dean

  • Support Staff

    •

January 17, 2014 at 4:47 am

Hi Ed,

Stripe as a payment system (not gateway) is one of the more stable and recommended payment systems out there.

There are always some issues as everyone’s site and set up is different after all, but we are happy to work through anything that comes up.

Generally speaking all the recent forum queries over the past few months have been minor and not due to the gateway itself (wrong currency entered, test payments being too small, etc).

Our refund policy is outlined here: https://staging.eventespresso.com/support/terms-conditions/

There are also different ways to test drive Event Espresso via this page: https://staging.eventespresso.com/product/full-event-espresso-test-drive/
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Status: closed

Updated by Dean 11 years ago ago

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