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Site License Key issue!! | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Site License Key issue!!

Site License Key issue!!

Posted: February 3, 2013 at 3:02 pm

Viewing 5 reply threads


Christian

February 3, 2013 at 3:02 pm

I get the following message all of a suden, even though I only have Event Espresso installed on one site! *

“You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”

How do I correct this?

*


Dean

  • Support Staff

    •

February 4, 2013 at 3:32 am

Hi

I have reset the licence key, please remove the one in the General Settings, save, paste it back in and save again.


Christian

February 9, 2013 at 5:00 pm

now i get this message:

There is a new version of Event Espresso available. View What’s New with version 3.1.30.5.P. You need a valid Site License Key to enable automatic upgrades. Your current membership level does not allow automatic upgrades on more than one domain. Please log into your account to manage your Site License Keys or purchase a support license now.


Jonathan Wilson

  • Support Staff

    •

February 9, 2013 at 5:38 pm

Christian,

I have reset your license key. Please remove the key from the field in your settings, save, then reenter the key and save again.


Christian

February 18, 2013 at 12:14 pm

have done as instructed but still get this:

You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.


Jonathan Wilson

  • Support Staff

    •

February 18, 2013 at 2:50 pm

Hi Christian,

May we log into your site to have a look? If so, please send us WP Admin credentials through the form on this page: http://staging.eventespresso.com/send-login-details/
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The original Forum description...

Status: closed

Updated by Jonathan Wilson 11 years, 11 months ago ago

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