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Site License Key Error | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Site License Key Error

Site License Key Error

Posted: November 7, 2012 at 10:37 am

Viewing 4 reply threads


DIL

November 7, 2012 at 10:37 am

Like many others, receiving this message:

“You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”

Could I get a reset? Thanks so much!


Jonathan Wilson

  • Support Staff

    •

November 7, 2012 at 10:47 am

Hello,

There were significant changes made between how licensing is handled in 3.1.27.1P and 3.1.28.1P to allow for less restrictions and result in way less install key fails. But the change from the one version to the next may require resetting some keys.

I have reset your license key. Please remove the key from the field in your settings, save, then reenter the key and save again.

Sorry for the trouble.


scboston

November 7, 2012 at 10:59 am

I’m encountering the same issue. Could I get a reset as well?


DIL

November 7, 2012 at 11:04 am

Thank you!


Jonathan Wilson

  • Support Staff

    •

November 7, 2012 at 11:19 am

SCboston,

Your license key has been reset. Please remove the key from the field in your settings, save, then reenter the key and save again.
Sorry for the trouble.

Closing this topic. If you have further questions, please start a new topic.
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The original Forum description...

Status: closed

Updated by Jonathan Wilson 12 years, 3 months ago ago

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