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SITE KEY NOT AVAILABLE. DOWNLOAD NOT AVAILABLE. | Event Espresso - Staging Server

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Home › Forums › Event Espresso Lite › SITE KEY NOT AVAILABLE. DOWNLOAD NOT AVAILABLE.

SITE KEY NOT AVAILABLE. DOWNLOAD NOT AVAILABLE.

Posted: June 18, 2013 at 7:40 pm

Viewing 2 reply threads


cgtlea

June 18, 2013 at 7:40 pm

Just paid for a Business licence. Logged into my account per instructions.

Can’t download the file. No site key. Your website seems to recognize me in some areas and not in others.

Heck, it won’t even let me post to a forum other than this one…

Please fix asap.


Josh

June 18, 2013 at 8:07 pm

Hey there,

That’s not good at all. I’ll see if I can update your account (normally someone from sales handles this sort of thing, but they are all off for the day). Can you send your transaction ID to support at eventespresso.com so we can look into what went wrong?


Garth

  • Support Staff

    •

June 18, 2013 at 10:27 pm

Hi cgtlea,

Sorry for the trouble. I’ve updated your account manually so you can now get your downloads from your account page.

We’re investigating why your account was not properly updated. Did you receive any errors when registering or purchasing?
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Community-based support for the free version of Event Espresso.

Status: closed

Updated by Garth 11 years, 7 months ago ago

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