Posted: April 17, 2014 at 4:25 am
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For reference, here’s our event: http://sunshinetour.co.uk/events/2014-sunshine-tour/ 1. For some reason, I can’t create any additional tickets for an event past a certain amount. I add them, update the event and then they disappear once the page reloads. See vid: http://www.youtube.com/watch?v=Mz8GSFYyL9A 2. We used the workaround suggested by Dean to create the headings and subheadings by setting expired ticket price and qty to { display: none; } Is there any way to also change the font color for the text corresponding to these expired tickets? We’re using the My Custom Css plugin. Or if you could let us know which .css file to edit (and which element within the file), we could do that as well. 3. Is it possible to specify a background color for the entire container in which the event registration form displays? Our current theme background makes it hard to make out the event details. 4. We managed to change the default verbiage in several parts of the registration form using the Quick Localisation plugin as per your documentation. However, there were several things that we couldn’t change using the plugin. For instance, if you click on “show details” for a ticket, you’ll see “This Ticket Sold”, “This Ticket Left”, etc. These we couldn’t change. Any way to do it? 5. How can we change the text in the submit button at the end of the registration form? On the first page of event registration it says “register now” which is fine. However, on the second page it says “proceed to payment options” which we’d like to change to something else. *** Thanks for your awesome support so far. We’re really impressed and we’ve been talking you up to some of our clients and business friends. Keep up the great work! Best, |
Hi, First off, thanks for the video, things like that really help. 1) That’s strange. You have about 37-40 tickets. I added 60 tickets without an issue. I tested this out on a few versions of 4.2 and each one correctly saved 50 or more tickets. Can you try disabling other plugins, perhaps one is inteferring somehow. 2) .ticket-sales-expired.lt-grey-text { color: #000; } (can be added to My Custom CSS) 3) .tkt-slctr-tbl { background-color: #fff; padding: 25px; /*looks weird without this*/ } 4) You will need to use: This Ticket 5) You can change it via language files Proceed to = Proceed%1$sto%1$s Problem is with Payment Options. Changing this will change it in various places in the checkout, most noticeably at the top http://take.ms/ZGOSe |
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I’ll try number 4 again 4) You will need to use: This Ticket<br/>Sold |
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Hi Dean, just a thought would you like access into the platform to have a look at this as the management of adding the tickets is a challenge… happy to share the environment with you. |
Hi Danny, No need currently. A colleague has recreated the issue locally, so we have raised a ticket. We are still trying to pinpoint the exact issue as I am still able to create 60+ tickets with no issues, whereas he hit the same limit as you (about 36 tickets). |
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Hi Dean, 1. Thanks for all the CSS customizations. :-) 2. I tried deactivating all plugins except EE and adding a ticket. No dice. Any clue what the issue might be…? |
Hi, 1) No problem 2) Not yet. I’m still unable to recreate this but my colleague can. We have raised a developer ticket to look into it. It might be a PHP related issue, where it blocks the number of input variables (form fields, Globals, and more). Can I ask what version of PHP are you running? |
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Dean, we’re running PHP version 5.4.14 and mySQL 5.1.71 Should we upgrade? |
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We also managed to remove any pricing verbiage from our event but as you can see, the “Qty*” column got displaced. http://sunshinetour.co.uk/events/2014-sunshine-tour/ Here’s our custom CSS. Could you please advise how to re-align?
Thanks! |
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Sorry, please ignore that last post. What I meant to ask was: how do we get rid of the entire column of prices? http://sunshinetour.co.uk/events/2014-sunshine-tour/ (all of the £0.00’s)…? |
Hi,
That’s up to you but I don’t think it’s necessary. I think that it is due to a change in PHP 5.3 or 5.4 so upgrading probably won’t fix the issue. I’ll need to refer this to a developer.
CSS to the rescue again! (or you can edit the templates, but this is easier) .tckt-slctr-tbl-tr td:nth-child(2) { display:none; } .tkt-slctr-tbl thead tr th:nth-child(2) { display:none; } This will hide column. You may want to fiddle with the table CSS as this will reduce the tables width. |
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