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Set Sender in Notification Emails | Event Espresso - Staging Server

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Set Sender in Notification Emails

Posted: November 11, 2013 at 1:12 pm

Viewing 7 reply threads


rob dore

November 11, 2013 at 1:12 pm

Hi
I have my event set up and when someone registers I receive an email notifying me that they have registered. The email is sent with my own email address as the sender.
Can I set it to email me using the registrant’s email address so that I can configure an auto responder in Outlook?


Dean

  • Support Staff

November 12, 2013 at 12:15 am

Hi,

That is not possible, the plugin uses WordPress’ email system, so it will use the email supplied in the Settings > General page. There isn’t a way to send email using someone else’s email.


rob dore

November 12, 2013 at 2:41 am

Thanks for your reply.
Do you know if I can use another form to take personal details and then just use EE for the event info.
With a web form I can set it so that it emails me from the email address entered on the form.
Is there any work around?
What I’m aiming for is a system whereby when a registration is complete I can email the attendee and attach some pdf files to the email.
Can I achieve this with ee?


Dean

  • Support Staff

November 12, 2013 at 6:09 am

Hi,

I have never seen a web form email from someone elses email address, but in answer, no the form is integral to the registration process.

You could use the Mailchimp add on to create a mailing list, but it uses the double optin system so it is up to the user to agree to receive mails.

Why not just use the built in Payment and Registration confirmation emails to send out the appropriate information?


rob dore

November 12, 2013 at 6:11 am

Can I attach files to the payment and reg confirmation emails?


Dean

  • Support Staff

November 12, 2013 at 6:13 am

Hi,

No but you could provide download links.


rob dore

November 12, 2013 at 1:08 pm

Thanks for all your help so far. I’ve made a little plan to suit how we want things to be but it leads to one more question – can I stop the ee confirmation emails?


Jonathan Wilson

  • Support Staff

November 12, 2013 at 1:20 pm

Hi Rob,

You can turn off Payment Confirmation email notifications in the Email Settings, but you can’t turn off the Registration Confirmation emails all together. You can delay them until payment is completed.

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